Knowledge Base

Release Notes

• February 2022 Release Notes
• November 2024 Release Notes
• December 2021 Release Notes
• September 2021 Release Notes
• July 2021 Release Notes
• May 2021 Release Notes
• April 2021 Release Notes

Staff Setup

• Create Staff Accounts
• Editing Staff Accounts
• Add Staff to Multiple Communities with Different Permissions
• Add Staff to Multiple Communities with Same Permissions
• Inactivating Users
• Account Management Roles & Permissions
• Calendar Roles & Permissions

Resident Setup

• Main Dashboard
• Adding a Resident
• Emergency Contact Information
• Authorized Contacts
• Insurance Information
• Adding Care Locations
• Adding Documents

Staff Training

• Add Video Links to Events
• Broadcast User Guide
• Family Engagement Staff Permissions
• Configurations: Family App and NPS Survey
• Invite New & Existing Families
• Sending Messages
• Searching & Printing Messages

Calendar Central

• Accessing Calendar Central
• Calendar Central Staff App
• Appointments Calendar
• Calendar Central Staff Roles & Permissions
• Configurations: Departments
• Configurations: Dimensions of Wellness
• Configurations: Meeting Places

Legacy Site

• Big Picture: Family Engagement
• Calendar Central Configurations
• Adding Residents as Attendees
• Adding Events
• Medications, Diagnoses, Allergies
• Capturing Attendance
• Using Activity Reports

Activities

• Big Picture: Activities
• Adding Events
• Adding Residents as Attendees
• Taking Attendance
• Printing Your Activity Calendar
• Using Activity Reports

Assessment

• Big Picture: Assessments

Assessments

• Big Picture: Assessments
• Setting Assessment Schedule
• Completing an RAI Assessment
• Completing a Quarterly Assessment
• Managing Assessments
• Readmissions and Resetting Assessment Schedule

Assessments 2.0

• Big Picture: Assessments
• Configure Your Assessment 2.0
• Setting Assessment Schedule 2.0
• Managing Assessments 2.0

Broadcast

• Broadcast
• Big Picture – Broadcast

Chronic Care Management

• Chronic Care Management (CCM)
• Getting Started
• Adding A New Patient
• Enrolling a Patient in CCM
• Logging Canned Notes
• Creating New Care Plans
• Canned Notes Configuration

Comm Log

• Big Picture: Comm Log
• Adding Notes, ADLs, and Falls
• Delete a Note
• Completing an Incident Report
• Viewing Notes / Comm Log

Family Engagement

• Marketing

• Configurations
• Add Video Links to Events

Contact us

• Contact Us

Newsletters

• May 2016
• April 2016

Others

• November 2024 Release Notes
• November 2020 Release Notes
• December 2020 Release Notes
• Add Video Links to Events
• October 2020 Release Notes
• September 2020 Release Notes
• July 2020 Release Notes

Quality Measures

• Big Picture: Quality Measures
• Capturing Vitals
• Medication Approvals
• Flu Immunizations
• Falls Report
• Facility Profile Report

Resident Service Plans

• Configure Your RSP Library
• Create a RSP from Your Library
• Create and RSP from an In-Progress RAI
• Create an RSP from an RAI
• Editing and Closing an RSP

Social

• Big Picture: Community Engagement for Staff
• Big Picture: Community Engagement for Residents

Community Engagement Residents

• Big Picture: Community Engagement for Residents
• Logging into Community Engagement (Desktop and Mobile View)
• Finding and Making Friends
• Sending and Receiving Private Messages
• Managing Your Events
• Creating Your Own Public and Private Events
• Managing Invitations and RSVPs

Community Engagement Staff

• Big Picture: Community Engagement for Staff
• Logging into Community Engagement
• Announcements
• Mail Feature
• Creating a Custom Page
• Organizing Community Engagement Pages
• Deleting Content

To Do's

• Big Picture: To-Do’s