November 2020 Release Notes

Engagement Updates

Family Engagement: Announcements Preview in Push Notifications

Family Engagement users can now see the actual contents of Family Announcements when they get a push notification.

Community Engagement: Keep Users Signed In (iOS and Android)

Residents will now be able to stay signed in to the CE app on iOS and Android devices! Communities can adjust the amount of overall time that they want residents to stay signed in.

December 2020 Release Notes

Core Product Updates:

IP- Facility Restriction

We have allowed for IP restrictions to be put in place in order to restrict access to individual facilities being accessed from the facility dashboard based on IP address. 

Engagement Product Updates: 

Announcements Preview in Email Notifications

Users will be able to see a preview of announcements shared by communities in the email notification.

CE: Infinite Scroll in Directory

As you scroll through the directory, it will automatically and seamlessly update with resident or staff profiles, opposed to clicking through multiple pages.

Clinical Product Updates:

As-Needed Assessments available in the Launch Pad

As-needed assessments are now available in the Launch Assessment section without going into the Assessment setting configuration section within the resident profile.

Complete Assessment – Schedule vs. Ad Hoc Assessment

When signing and completing an assessment, you now have the option to choose whether it is a scheduled assessment or an Ad Hoc assessment.

Legends on EMAR Printouts shall reflect the updated Med Administration name

Medication administration level type is now reflected in the eMAR monthly printout and batch printouts.

Show the email’s in the single line of the printed ER Document

Emails will not be printed out on a single line opposed to multiple.

October 2020 Release Notes

Engagement Updates

Staff App for Android

We have released our new staff app for all Android devices! Download the app to quickly take attendance, message with family members, post announcements and more!

Broadcast: Family member groups

You can now send broadcast to specific family member groups (i.e independent living family members) through broadcast.

Community Engagement: Directory 2.0

Directory to include ALL residents, regardless of sign-up status.

Clinical Updates

POC App: Emergency Printouts

Print out emergency printouts directly from your Point of Care App!

Clinical Resident Profile Export

Use our new Clinical Resident Profile Export in the Intelligence section to pull a report on certain health information in the resident’s profile.

Add/hide ADL service tags

Create new service tags for ADL tasks and notes. You also now have the ability to hide certain ADL tags that you might not need.

September 2020 Release Notes

Clinical Updates

Intelligence – Clinical Resident Profile Export

Use the clinical resident profile export to pull clinical information from the residents profile.

Intelligence – Service Level Discrepancy Report

Use the service level discrepancy report to see which residents do not have an assigned service level.

Add ‘Groups’ Assignee option in the unscheduled tasks

Select certain staff groups as assignees for unscheduled tasks in the Tasks module.

Engagement Updates

CE: Directory 2.0

The CE Directory will now include all community residents, even those without registered accounts.

Staff App: Android

Staff App is now available for Android devices! Vastly Improved Workflows in an all-new native App.


July 2020 Release Notes

Engagement Updates

Intelligence Report: Family export

Easily pull a report of contact information for authorized family contacts! Now communities will be able to see which residents they do and do not have family contacts for.

Setting to Opt in/out of Broadcast 

Staff, Residents, and Family members can now have staff opt them in and out of Broadcast messages.

Family Engagement – Virtual Visits

“Video Link” support is now live on our FE apps for iOS and Android. Caregivers can find those supported links to video chat with their loved ones via FE appointments and CC events.

New TV View Design

Check out our new TV View URL in community engagement! It was designed to improve readability with larger images, larger fonts and removed end times.

August 2020 Release Notes

Engagement Updates

Community Engagement: Pinned Announcements

Any posted Announcements can now be “Pinned” in the Announcements feed, either as a “Pinned” Announcement or a VIP “Important” Announcement.

Intelligence: Broadcast and Family Announcement Report

Intelligence reports to allow administrators to see the who/what/where/when on any Broadcast or Family Announcement messages.

Community Engagement: Keep Users Signed In (Web only)

Residents will now be able to stay signed in to the CE website! Communities can adjust the time-frame that they wish residents to stay signed in, as well as the “inactivity” period length (which goes into effect after the sign-in period expires).

Clinical Updates

COVID-19 Quality Measure

Document results of COVID-19 Tests for all residents

Hiding Quarterlies

Add a new checkbox “ Hide Quarterly” in the Assessment Start Date dialog box

Resident Profile Export: new fields

Added new fields in the resident profile export report: Authorized Contacts, Diagnosis, Allergies, Insurance Info.

Add “Vitals” Triggers notifications in the Workflows module

Our Workflow module provides communities to create triggers within Caremerge to alert if there is a change in a resident’s care. Triggers for vital signs has been added.

June 2020 Release Notes

Engagement Updates

Broadcast improvements

Targeted Broadcast communication by selecting recipients from Groups

Added a generic message when a message is replied to in broadcast

Community Engagement Improvements

You can now attach a video link to any event in Community Engagement and have residents get push notifications to remind them when a live event is going to begin!

Caremerge Voice Updates

Voice now supports two residents in a unit that share an echo. Residents can link both accounts to their echo device to receive personalized feedback.

Clinical Updates

Task Updates

You can now create a task for all residents in the community.

eMAR Updates

Our monthly eMAR Printout now includes staff credentials next to their name for better documentation and compliance. 

The PRN medication section will now show discontinued medications in real-time for a more accurate reflection. 

Vitals Updates

A new field for “Respiratory Rate” has been added for simple tracking of resident’s breathing levels.  

May 2020 Release Notes

Engagement Product Updates

Caremerge Voice Supports 2-Person Account Linking

Caremerge Voice skill to support two residents in an apartment who share an Echo, in the cases where our skill should reply with information personalized to one or the other resident. 

Add subject line to broadcast messages

Increase Email open rates by adding custom Subject line to broadcast messages.

 Edit DoW and Meeting Places 

Staff can now fully configure Dimensions of Wellness and Meeting Places in Calendar Central print-out templates.

Directory: Units are now Searchable

In the CE Directory, users can now search by “unit.”

Clinical Product Updates

Physician Order Sheet

Staff now have the ability to print a physician order sheet directly in Caremerge

Adding Shift option in the tasks

Give users an ability to select shift from the drop down and it auto-populates the start time and end time.

Select all residents when creating tasks

Give users an ability to select “All Residents” when creating tasks.

Add “Vitals” Triggers notifications in the workflows module

Give communities an option to create “Vitals” Triggers notifications.